Privacy Policy/UKGDPR

Contact details

Name: The Londesborough Club

E-mail: admin@thelondesborough.co.uk
 

What type of information we collect?

We currently collect and process the following information:

Personal identifiers; first name, last name, email address, phone number, postal address, social media profile names and addresses, I.P.Address.
 

How do we get the information and why do we have it?

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To fulfill a service

To be able to provide and offer services

To respond to a query

To respond to an email

To respond to a phone call

Where there is a legal or contractual obligation

Information is collected through the contact form and chat app on the website using consent as the basis for legal processing. Information that is given freely by you to The Londesborough Club via social media, phone calls, in person, or by other means is processed using legitimate interests as the legal basis.

Under the UK General Data Protection Regulation (UKGDPR), the lawful bases we rely on for processing this information are:

Your consent.
You are able to remove your consent at any time. You can do this by emailing: admin@thelondesborough.co.uk
 

We have a legitimate interest.

The personal data The Londesborough Club hold about you must be accurate and current. Please inform The Londesborough Club if your personal information changes.

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What do we do with the information we have?

We use the information that you have given us in order to:

Fulfill a service

Be able to provide and offer services

Respond to a query

Respond to an email

Respond to a phone call

Comply where there is a legal or contractual obligation

The Londesborough Club does not share or sell your information with any third parties.

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How we store your information

The Londesborough Club use Microsoft 365 and the following Microsoft services to process and store your data:

Exchange Online

OneDrive for Business

SharePoint Online

Microsoft Teams

Microsoft Forms

Your information is securely stored on Microsoft servers in the UK and the EU.
For more information on this subject, click here: Microsoft 365 data locations - Microsoft 365 Enterprise | Microsoft Docs

Microsoft 365 uses service-side technologies that encrypt customer data at rest and in transit. For customer data at rest, Microsoft 365 uses volume-level and file-level encryption. For customer data in transit, Microsoft 365 uses multiple encryption technologies for communications between data centres and between clients and servers, such as Transport Layer Security (TLS) and Internet Protocol Security (IPsec). Microsoft 365 also includes customer-managed encryption features.

If, for any reason, your information needs to be processed outside of the UK or EU, The Londesborough Club will ask for your consent before proceeding.

The Londesborough Club only retains your information for as long as necessary. In some circumstances, The Londesborough Club may be obliged to retain your information for a longer period of time to comply with any accounting or legal obligations.
 

Cookies

The Londesborough Club website uses Google Analytics and Facebook Pixel.

Internet cookies, those small text files integral to the functionality of millions of websites, serve as a method for servers to recognize your computer and provide a more personalized web browsing experience. The data within these cookies, often including credentials such as usernames and passwords, is generated by the server during your connection and tagged with a unique identifier specific to you. This process enables a seamless interaction between your computer and the network server, allowing for a tailored experience during your web activities.

The importance of cookies in the digital landscape is paralleled by the significance of user privacy and data protection. Regulations like the EU’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) have been instrumental in shaping how cookies are managed. These laws ensure that users are informed and consent is obtained before certain cookies are stored and utilized, providing a framework for privacy that aligns with the evolving expectations of internet users worldwide. As the digital world continues to expand, the balance between convenience and privacy remains a pivotal aspect of the user experience.

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Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

Exercising your rights

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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Please email: admin@thelondesborough.co.uk if you wish to make a request.

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Changes to the privacy policy

The Londesborough Club keeps this privacy policy under regular review. This version was last updated on 27/08/2024.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

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The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113